Description based on the Specified Commercial Transactions Act

TRADE LAW

Distributor

TS Art Co., Ltd.

representative person

Shozo Tamura

location

〒540-0012
3F, 5-5-5 Tanimachi, Chuo-ku, Osaka City, Osaka Prefecture

telephone number

06-6763-5555

FAX

06-6763-5554

email address

order@protona.tech

URL

https://protona.tech/

Required fees other than the product price

Bank transfer fee (in the case of bank transfer)
Shipping Fee

Yen (excluding tax)

Area/Weight	Set of 4 (10kg)	Set of 8 (20kg)
Hokkaido	1,120	1,750
Northern Tohoku Aomori, Iwate, Akita	910	1,650
Southern Tohoku Miyagi, Yamagata, Fukushima	910	1,310
Kanto and Shinetsu Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi, Niigata, Nagano	810	1,130
Tokai and Hokuriku Gifu, Shizuoka, Aichi, Mie, Toyama, Ishikawa, Fukui	720	960
Kansai Osaka, Hyogo, Kyoto, Shiga, Nara, Wakayama	620	820
Chugoku and Shikoku Okayama, Tottori, Shimane, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi	720	960
Kyushu Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima	810	1,130
Okinawa	1,800	2,400

*This price does not include consumption tax.
*Please note
If you wish to have your order delivered to an outlying island, a regional fee will be charged for each order.
After placing your order, we will contact you by email to inform you of any additional fees or alternative shipping methods. Your order will not be confirmed until you have agreed to these. Thank you for your understanding.

Delivery time

■ In the case of credit card
We will ship your order within 5 business days after confirmation.

■ Bank transfer
We will ship your order within 5 business days after confirming your payment.

*This does not include weekends, holidays, or non-business days. If you place an order on a non-business day, it will be shipped on the next business day or later.

Payment Method

■Credit card
Please pay when ordering the product.

■ Bank transfer
Please make your payment within one week of placing your order.
Please note that if payment is not received within one week, your order will be cancelled.

Payment deadline

■Credit card
The payment withdrawal method varies depending on the credit card company, so please contact your credit card company for more information.

■ Bank transfer
Please make the payment within one week after placing your order.

Returns and Exchanges

Please note that due to the nature of the product, we cannot accept returns or exchanges for reasons of customer convenience.
Although we pay close attention to quality control, if there is a quality issue such as breakage or damage to the product, please contact us at the address below within two business days, including the day the product arrives.
We will then contact you regarding the return/exchange procedure and send you a new item as soon as possible.
We will cover the return shipping costs for incorrect or damaged items.
Phone number: 06-6763-5555
Email: order@protona.tech
Return address: TS Art Co., Ltd. 3F, 5-5-5 Tanimachi, Chuo-ku, Osaka City, Osaka Prefecture, 540-0012